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DELIVERIES

 

Delivery is Next Day on the vast majority of items.  Exceptions include non catalogue and special order items.

Free Delivery is offered on most items subject you a minimum order, value easily seen in your basket.

 

Our main couriers, UPS, Truline and DPD, will deliver orders between 9am and 6pm Monday to Friday (excluding bank holidays).          

We deliver to all of mainland UK postcodes, the Scottish Islands, Isle of Man, Isles of Scilly and Northern Ireland.

Unfortunately we do not deliver to the Channel Islands or PO Box addresses.

A signature is required for all deliveries so please ensure someone is available. Please also check the number of parcels signed for matches the number in the delivery as disputes cannot be entered into at a later date.            

Where applicable/ please include your relevant floor number on the delivery address.         

 

Furniture -          

We use a specialist furniture logistics company who aim to deliver within 24 hours, however in some cases this may be 48 hours. If you have any specific requests please contact us to discuss your requirements before placing your order.

Delivery of furniture items is to kerbside only. If you require an alternative delivery option please call prior to ordering as we reserve the right to charge a restocking fee for failed furniture deliveries.          

 

Safes -          

Delivery of safes is free to the ground floor and assumes there are no access problems (e.g. steps, door size, etc). You may be required to answer some basic access questions when you purchase a safe as there may be an additional charge for any other delivery conditions.